Software / Service Providers

The Scope of EduTools Student Services
The primary target audience for this site is decision makers in the higher education community. The site is designed to support decision making about online student services software and service. The software and services reviewed in this site must fit within three broadly defined criteria:

1. the target market for the software or service must clearly include higher education institutions

2. the software must serve an area of student services supporting students, either campus-based or distance students, and

3. the software is currently available as a download, a service, or by licensing agreement. We will not include pre-release versions of products.

Higher Education Target Market Defined
This site is focused on online student services software that views higher education as the primary target market. Indicators of this focus may include:

• the software is being provided from within higher education

• the product is primarily used in higher education

• the software company’s website explicitly describes higher education as a target market

• existing customers include higher education institutions

• the product integrates with academic-oriented back office systems (e.g. student record systems such as SCT Banner or Datatel's Colleague) versus more industry-oriented ERP or HR systems (e.g. SAP or BAAN)

How to get reviewed on this site
EduTools researchers will provide information to providers, whose products are listed on our site, on how to keep their product information current. If your software is here but you haven’t heard from us, please feel free to follow the instructions below to set up a new account.

If you think your software or company fits into the scope of this site and your product is not listed on the EduTools site, Please complete the review request form >> You will be asked to provide your contact information, the name of the company and product you represent.

After EduTools researchers review your information and agree that your software fits within the scope of the site, one of them will email you information on how to submit draft feature descriptions for review.

What to expect of our review process
EduTools provides independent reviews of higher education student services software and service providers. In order to write the reviews, the EduTools researchers typically follow a four step process:

1. Review the product literature on the company's website and capture any relevant feature descriptions listed there

2. Conduct a telephone interview with a company representative and review features and services.

3. Review any available product demos and attempt to describe the relevant features found there, based on our standards for describing feature functionality.

4. Follow up with the contact person or designate to clarify any unresolved questions and give them an opportunity to offer corrections or amendments to the proposed review.

The goal of this process is to provide an accurate description of the software for use in a comparative analysis along side other comparable software.